Privacy Policy
Last Updated: September 8, 2026
At Himachal Mysteries, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use our website, himachalmysteries.com, or contact us regarding our travel and tour services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide to us when you:
- Submit an enquiry or contact form
- Request a tour package or customized itinerary
- Request a quotation
- Contact us by phone, WhatsApp, or email
- Make a booking or request travel-related assistance
- Subscribe to communications or updates from us
The information we may collect can include:
- Full name
- Email address
- Phone/mobile number
- Travel dates
- Number of travellers
- Destination preferences
- Tour or package requirements
- Budget or other travel preferences
- Any other information you voluntarily provide to us
We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device type, operating system, pages visited, and general website usage information.
2. How We Use Your Information
We may use the information collected from you to:
- Respond to your enquiries and requests
- Provide quotations and customized tour itineraries
- Process and manage tour bookings
- Arrange travel-related services such as accommodation, transportation, sightseeing, and transfers
- Communicate with you regarding your enquiry or booking
- Provide customer support and travel assistance
- Improve our website, services, and customer experience
- Send service-related communications
- Prevent fraudulent, unauthorized, or unlawful activities
- Comply with applicable legal and regulatory requirements
We will not use your personal information for purposes unrelated to the services or communication you have requested unless permitted or required by applicable law.
3. Sharing of Information
Himachal Mysteries does not sell, rent, or trade your personal information to third parties for their independent marketing purposes.
We may share necessary information with trusted service providers or business partners when it is required to provide the services you have requested.
For example, information may be shared with:
- Hotels and accommodation providers
- Transportation and cab service providers
- Tour guides or activity providers
- Booking and payment service providers
- Technology, hosting, communication, or customer-support service providers
- Government authorities or legal bodies where required by law
We only aim to share information that is reasonably necessary for the relevant purpose.
4. Payment Information
If payments are made through a third-party payment gateway, your payment or card details may be processed directly by the relevant payment service provider.
Himachal Mysteries does not intend to store complete debit card, credit card, banking passwords, or other sensitive payment credentials on its website.
Payment providers may have their own privacy policies and terms, which govern how they process your payment information.
5. Cookies
Our website may use cookies and similar technologies to improve website functionality and user experience.
Cookies may help us:
- Remember certain preferences
- Understand how visitors use our website
- Improve website performance
- Analyse website traffic
- Provide relevant website functionality
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
6. Third-Party Services
Our website may use third-party services such as website analytics, maps, social media tools, communication services, advertising platforms, payment providers, or other technologies.
These third-party services may collect or process information according to their own privacy policies.
Himachal Mysteries does not control the privacy practices of third-party websites or services. We recommend reviewing their respective privacy policies before providing personal information through those services.
7. External Links
Our website may contain links to third-party websites, services, or platforms.
These external websites operate independently and have their own privacy policies and terms of use.
Himachal Mysteries is not responsible for the privacy practices, security, content, or policies of external websites.
8. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.
Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
9. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide requested services
- Complete bookings and travel arrangements
- Respond to enquiries
- Maintain business and transaction records
- Comply with applicable legal, accounting, or regulatory requirements
- Resolve disputes and enforce our agreements
When information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.
10. Your Privacy Rights
Depending on applicable law, you may have certain rights regarding your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of information where legally applicable
- Withdraw consent where processing is based on consent
- Ask questions about how your information is being used
- Object to certain types of processing where applicable
To exercise any applicable privacy rights, you can contact us using the details provided below.
11. Marketing Communications
If you provide your contact information to us, we may contact you regarding your enquiry, booking, requested services, or relevant travel-related information.
Where required by applicable law, we will seek appropriate consent before sending promotional communications.
You may request to stop receiving promotional communications at any time by contacting us.
12. Children’s Privacy
Our website and services are not specifically directed toward children.
We do not knowingly collect personal information from children without appropriate consent where such consent is required by law.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take reasonable steps to address the situation.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website, technology, or applicable legal requirements.
Any updated version will be published on this page with a revised Last Updated date.
We encourage visitors to review this page periodically.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us.
Himachal Mysteries
Location: Shimla, Himachal Pradesh, India
Phone / WhatsApp: +91 9816917405
Email: mysterieshimachal4333@gmail.com
Website: himachalmysteries.com
We will make reasonable efforts to respond to privacy-related enquiries in a timely manner.
